Member story
Formal communication is often conducted using structured formats and ready-made templates, which can reduce the individuality and emotional component of communication.
Informal communication, in turn, is more free and informal. This is communication with friends, family, colleagues in a non-professional environment. In such interactions there is more room for expression of emotion, creativity and spontaneity. Informal communication is aimed at strengthening social connections, creating relationships based on mutual understanding and sympathy.